Explore our SharePoint Content Management System case studies. See how organizations optimize collaboration, document management, and knowledge sharing effortlessly.
Industry
Case Study
Environment
Summary
The client is one of the government entities responsible for assessing, collecting, and accounting for tax and other revenues. They are into improved funding, legislation, stronger taxpayer education, dispute resolution mechanism and taxpayer registration, and the automation of the service operations. The client has the entrenchment of excellent service delivery in the public sector in policy, programs, and practice. They have created a Taxpayer Service Department for enhanced focus on taxpayers and the National Taxpayer Advocate position to ensure effective high-level advocacy for taxpayers.
Challenges
The main challenge was to manage and update the content on the website. The current website was a static website developed on pure HTML. Thus any content change was very tedious and always required a developer or designer to make the changes on the website. The client wanted to overcome this challenge by having a secured backend content management system from where a novice user can add / update, or deactivate the content on the website.
Solution
AscenWork Technologies developed a robust Backend Content Management System on SharePoint.The CMS can create pages / create widgets ( sidebar on web pages ), have multiple page templates for page creation. In addition, the CMS application gives backend users a WYSIWYG( What you see is what you get) editor for updating the content on the website. The content will go for approval to the ICT team ( Internal communications team ). Once approved, the page will be created and published on the website.System can manage content types like: Word / PDF / Image / Audio / Video / Image Gallery and many more. The CMS has a comprehensive Menu Navigation system for creating various Menu types like- Header Menu /Top Menu / Pop Up Menu and Footer Menu. In addition, users can add page links on the menu and publish them on the website.
Results
With AscenWork Content Management, our client was able to publish all their content within lesser time. The client didn’t have to rely on a skilled person to develop and publish the content. Any non-technical employee could create and update pages with image, audio, video, and document-based content. This resulted in an on-time content update on the website. The execution of data on the website is also faster as the entire content can be managed and tracked by the SharePoint-based Content Management System.
Benefits
- Internal and External Page
- Audio and Video Gallery
- User Roles
- Integration
- Content Approval
- Integration of Google Maps
Every organization has unique processes. Our team builds custom SharePoint and Microsoft 365 solutions aligned with your workflows, compliance needs, and growth plans.
Tools & Technology
Our solutions are built using trusted Microsoft technologies that ensure security, scalability, and operational efficiency.
SPFx
Build custom web parts and extensions inside SharePoint Online. Add business features directly on pages with secure access to Microsoft 365 data.
React
Developed using React to create fast, responsive user interfaces. Build reusable components and smooth user flows for complex forms and dashboards.
Microsoft 365
Provide identity, security, and access across SharePoint, Teams, Outlook, and OneDrive. Keep access controlled by tenant roles and policies.
Power Automate
Run workflows and alerts across SharePoint and email. Trigger approvals, notifications, and background jobs on data changes.
Power BI
Create reports and dashboards from SharePoint data. Track usage, status, and key metrics in near real time.
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